GDS CX Innovation Summit
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The road to CX success is a bumpy one. An industry fraught with seemingly endless solutions and strategies means there are competing priorities, and it can be difficult to understand what will work for your organization. Customer expectations are constantly shifting, and this means strategy needs to be nimble, too. From personalized interactions to seamless cross-functional collaboration, this summit is a crucible of ideas where attendees will gain actionable insights to elevate their customer experience strategies. In GDS Group's very first CX summit of 2024, industry leaders, visionaries, and experts will converge, in a dedicated movement to pave the road to transformation.
Meet the ϳԹ team!
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What you'll learn
Connect with our team during the event to learn how ϳԹ can help you:
- Decrease average handling times by 50%
- Reduce case resolution time by 30% with SOPs embedded in-app
- Increase customer save rates by surfacing talk tracks and objection handling tips
- Save hundreds of hours per month previously spent correcting orders, tickets, and data
- Alert agents of high-priority bugs, performance issues, updated FAQs and more in real time